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Privacy Policy

Effective Date: August 1, 2025

At Rally Resource (https://rallyresource.com), we are committed to protecting your privacy. This policy outlines the personal data we collect, how we use it, how long we retain it, and your rights regarding that data.

1. Who We Are

Our website address is: https://rallyresource.com

2. What Personal Data We Collect and Why

Comments

When visitors leave comments, we collect the data shown in the form, as well as the visitor’s IP address and browser user agent string to help detect spam.

If you use Gravatar, an anonymized hash of your email may be sent to the Gravatar service. View their privacy policy at https://automattic.com/privacy/. Once approved, your profile image may be visible with your comment.

Media

If you upload images, please avoid including embedded location data (EXIF GPS), as visitors can extract this information.

Forms

Our site uses Ultimate Member forms for user registration, login, and profiles. These forms may collect your:

  • Name

  • Username

  • Email

  • Password

  • IP address

  • Profile photo

  • Other custom fields configured by the site administrator

We collect this data to:

  • Create and manage your account

  • Personalize your user experience

  • Communicate with you about services, support, and site activity

Data is stored indefinitely in our database unless removed by request. If you sign up for communications via integrations (e.g., Mailchimp), data may be transferred externally and retained until unsubscribed.

Listings

When submitting a listing, we collect:

  • Name, email, phone, address, and IP address

  • Location details (including GPS)

  • Any other listing-specific details you submit

This data is used to display listings publicly, allow communication, and manage account functionality.

Reviews

When submitting a review, we collect:

  • Your name, email, IP, review text, rating, and any attached media

This is publicly displayed and used to notify you of review interactions and for spam control.

Listing Contact Forms

When using a contact form on a listing, we collect:

  • Name, email, IP, and message content

Used solely to forward your message to the listing owner and monitor for abuse.

Bookings and Event Submissions

We collect data you submit to:

  • Book event spaces (e.g., name, email, number of attendees)

  • Submit events and locations

This information is stored for operational and communication purposes.

3. Store & Checkout Data

When using our store, we collect:

  • Products viewed (for recommendations)

  • Location, IP, and browser (for taxes/shipping estimates)

  • Name, email, phone, billing/shipping address

  • Payment details (processed via PayPal)

Used for:

  • Order processing and support

  • Fraud prevention

  • Legal compliance

  • Marketing (if opted in)

If you create an account, your data is saved for future checkouts. Order information is retained for [Insert # of Years] for tax and accounting purposes.

4. Cookies

Cookies are used to:

  • Save login status and preferences

  • Store cart and checkout data

  • Track user activity for functionality (e.g., viewed products, form errors)

  • Improve performance through caching

See the Caching section below for additional details.

5. Embedded Content

Articles and pages may contain embedded content (e.g., videos, maps, articles). These behave as if you visited the source site and may collect your data independently.

6. Caching & Performance

This site uses caching to improve performance. Cached files may store temporary copies of public web pages but are not accessible by third parties, except for technical support from the caching provider.

We may use QUIC.cloud to cache and process data temporarily. See their privacy policy: https://quic.cloud/privacy-policy/

7. Anti-Spam & Security

We use Akismet Anti-Spam to protect our site from spam. Collected data may include:

  • Commenter’s IP address, user agent, referrer, and site URL

  • Comment form data (name, email, comment content)

This is used solely for spam filtering and is never sold or reused.

8. Payments

We accept payments through PayPal. Your data may be shared with PayPal to process payments, including:

  • Purchase total

  • Billing and shipping details

See PayPal’s Privacy Policy for more.

9. Who Has Access to Your Data

Our administrators and shop managers can access:

  • Customer information (e.g., name, contact info, addresses)

  • Order history and payment status

This access is used to fulfill orders, manage listings, and support customers.

10. What We Share with Others

We share information with trusted third parties only as necessary to operate our services (e.g., payment gateways, email services, or integrations you have opted into such as Mailchimp). These providers may be located outside the EU.

11. How Long We Retain Your Data

We retain:

  • Comments, listings, and reviews: indefinitely

  • Order and booking info: [Insert # of Years]

  • Registered user profiles: indefinitely, unless deleted by user or admin

  • Contact form entries: for the duration of active communication

Users may request to export or delete their data at any time.

12. Where We Send Your Data

  • Comments and form submissions may be checked by automated spam services

  • Data may be stored or processed via third-party services like PayPal, QUIC.cloud, or Mailchimp (if enabled)

Ultimate Member does not send data externally by default. If extended (e.g., synced with Mailchimp), user data may be transferred to external platforms as configured by the site administrator.

13. Your Rights

You may request:

  • An export of the personal data we hold about you

  • Deletion of your personal data (except data we’re legally required to keep)

You can make these requests via the WordPress data tools or by contacting us.

Contact Us

For privacy-related concerns, data requests, or questions about this policy, contact us at https://rallyresource.com/contact/.